CRM set-up and launch process implementation web site optimization 1:1 marketing strategies bdc and cdc operations

Free Dealership Evaluation

Step one in creating a successful BDC is to have a detailed plan in place. CRM software, training programs, fancy phones and cool email templates do not equal successful BDC's. We will spend valuable time in your store(s) creating a detailed implementation plan, working with you and your team to create a custom program that we GUARANTEE will create measurable LIFT!.

Lifecyle Management

 Our experienced consultants will help you develop a TouchPoint strategy around all of the customer centric processes including; Inbound Phone, Inbound Internet, Showroom walk-ins, Owner base, Service retention, Lease portfolio management and others.

These proven programs will ensure that you have the right message at the right time in front of your customers.

Touchpoint Marketing

Strategic planning and implementation of CRM tools and necessary processes required to ensure success. All programs are designed to provide the industries "best practices" that are designed to automatically contact the right customers at the right time using four impact communication methods--direct mail, email, automated voice and live voice.