CRM - BDC - Call centers

Welcome to dealerconsultant.com. Our consulting company has been assisting automotive retailers around the country for over 12 years. Our expertise in CRM, Business Development and Target marketing allows us to create a comprehensive program to bring your dealership to next levels.

People - Process - Tools   The three key elements. There are many excelent CRM systems out there, but without the proper process design, implimentation and ongoing involvement by the dealership personell these systems become nothing more than fancy desklogs. We will help you impliment our proven systems that will bring your sales, service and parts BDC's or Call Center operations to levels of success seen in the nations top dealers.

Best practices for success We know what works! We have worked with the best and the worst. Over the years we have been able to assemble the "Best Practices" around CRM software, BDC and Call Center operations. grow your business with crm maximize your ad dollars market to the" in-market" grow e-commerce business sell more service-parts-vehicles

automotive retail
Our associates, agents and facilitators have come from the retail side of the business, although many of have held posistions on the vendor side, we all started selling or servicing cars and trucks....

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